Authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register No 660221 at https://register.fca.org.uk/

The information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

If things go wrong

Excel Mortgages UK is a subscriber to the Financial Ombudsman Service (FOS) who are an independent third party to which customers can refer complaints to if they cannot be resolved amicably with this firm. Complaints should however continue to be referred to us in the first instance.

Should you have cause to complain, and you are not satisfied with our response to your complaint you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows:

The Financial Ombudsman Service, Exchange Tower, London, E14 9SR Tel: 0800 023 4567 or 0300 123 9123

www.financial-ombudsman.org.uk